Utility firms face a multitude of challenges. Competitive and regulatory forces demand efficiency and deeper levels of understanding relating to infrastructure, customers and the wider environment.
For utility companies, GIS provides a common platform to access business data, manage assets, update network information, integrate work orders, find customer information, and prepare reports.
GIS allows organizations to enhance network maps and business information with weather intelligence, topography, rights-of-way, satellite imagery, and field data.
GIS-based tools for quantitative analysis and visualization help to systematically model, measure, and visualize issues with planning and engineering, marketing and sales, and customer care departments.